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Privacy Policy

The purpose of the Privacy Policy is to be published on the Site by users and individuals registered as members, in all WEB sites and mobile applications served by Kadıköy Municipality (also referred to as the "Administration"), especially www.kadikoy.bel.tr. It is to determine the terms and conditions regarding the use of information and data shared with our Institution at the stage of benefiting from the Platform. The Privacy Policy is an annex and an integral part of the User Agreement concluded with the User.

1. Information and Data Shared by the User and Collection Methods

Personal user information of other real persons who have contact with us in any other way or while using the application tools at

kadikoy.bel.tr and Digital Kadıköy mobile application is collected directly by the user and automatically.

The following types of data can be processed by the Municipality of Kadıköy, in line with the relevant legislation and the principles set forth in this Privacy Policy, depending on the type and nature of the relationship between the data owner and our Institution;

  • To get to know the data owner such as name, surname, profession, title, institution/organization information, educational background, employment history, gender, citizenship status, tax number, registration number, tax liability status and, if any, information about the parent, guardian and attorney. data for
  • Contact information such as address, telephone, e-mail and fax number of your home, workplace or temporary residence,
  • In case of connecting to the Kadıköy Municipality Internet address with the social media accounts of the data owner, the information that the data owner approves to be shared through those channels,
  • Communication records such as telephone calls, e-mail correspondences with the data owner and other audio and video data,
  • Internet protocol (IP) address, device ID, unique identifier information, device type, advertising ID, unique device icon, statistics on website and mobile app views, inbound and outbound traffic information, referral URL, Internet log information, location information, visited sites and information on transactions and actions performed through our websites, platforms, internet network, advertisements and e-mail contents.

2. Purposes of Use of Personal Data

Kadıköy Municipality may process personal data for the purposes specified below, in cases and to the extent permitted by the legislation, and may be retained for as long as these purposes require.

  • Fulfilling legal and administrative obligations and exercising the rights arising from the current legislation,
  • In the event that information about users is requested for the purpose of conducting a research or investigation duly carried out by an authorized administrative and judicial institution in accordance with the relevant legislation, in case it is necessary to provide information to protect the rights or security of the Users,
  • In order to identify and solve technical problems related to the system, users may have to determine and use their IP address when necessary. Except where a longer period is legally required or permitted, our Municipality retains personal data only for the period necessary to fulfill the purposes set forth in this Privacy Policy. Personal data whose storage period has expired are deleted, destroyed or anonymized by our Municipality within the framework of the KVK Law. Except where a longer period is legally required or permitted, our Municipality retains personal data only for the period necessary to fulfill the purposes set forth in this Privacy Policy. Personal data whose storage period has expired are deleted, destroyed or anonymized by our Municipality within the framework of the KVK Law.
  • Informing public officials on matters related to public safety upon request and in accordance with the legislation,
  • Confirming the identity information of citizens via the website/mobile applications and recording the address and other necessary information required for communication,
  • Arranging all records and documents that will be the basis for the transaction in electronic (Internet/mobile etc.) or paper media,
  • Evaluation of the complaints and suggestions of Kadıköy Municipality regarding its activities and services,
  • Establishing and improving coordination, cooperation and efficiency in the units or between units within the body of Kadıköy Municipality,
  • Ensuring the security of the website and other electronic systems and physical environments used by Kadıköy Municipality,
  • Notifying the changes in the legislation or making other notifications concerning the data owner,
  • Investigation, detection, prevention of violations of the relevant legislation and reporting to the relevant administrative or judicial authorities,
  • Resolving current and future legal disputes,
  • Answering requests and questions,
  • Providing employee needs within the framework of Kadıköy Municipality human resources policies and conducting, developing and improving recruitment processes,
  • Evaluating and finalizing the suitability of job applications and communicating with job applicants
  • Data processing is mandatory for the establishment, exercise or protection of a right,
  • Protection of the legitimate interests of Kadıköy Municipality, provided that it does not harm the fundamental rights and freedoms of the data owner.

3. Authorized Service Providers

We can get help from some service providers (link) that we have authorized for the execution and promotion of our municipality's websites, platforms and applications. These service providers will also be able to place cookies and similar technologies (third party cookies) on users' computers/devices and collect information such as IP address, unique identifier and device identifier to identify the user's device. These links are subject to the privacy policies of third parties, and we would like to inform you that third parties and websites belonging to third parties are independent of our municipality and our municipality is not responsible for the privacy practices of third parties. In case of visiting the linked websites, we recommend that you read the privacy policies of these websites.

4. Sharing and Retention Period of Personal Data with Third Parties at home / abroad

Your personal data for the purposes indicated under the heading "Purposes of Processing Personal Data" of this Privacy Policy, provided that you comply with the general principles listed in Article 4 of the KVK Law and the conditions stipulated in Articles 8 and 9, and take the necessary security measures; p>

  • With the program partner institutions and organizations we cooperate with in order to carry out our activities,
  • In the event that information about users is requested for the purpose of conducting a research or investigation duly carried out by an authorized administrative and judicial institution in accordance with the relevant legislation, in case it is necessary to provide information to protect the rights or security of the Users,
  • In order to identify and solve technical problems related to the system, users may have to determine and use their IP address when necessary.

Except when a longer period is required or permitted by law, our Municipality retains personal data only for the period necessary for the realization of the purposes set out in this Privacy Policy. Personal data whose storage period has expired are deleted, destroyed or anonymized by our Municipality within the framework of the KVK Law. Except where a longer period is legally required or permitted, our Municipality retains personal data only for the period necessary to fulfill the purposes set forth in this Privacy Policy. Personal data whose storage period has expired are deleted, destroyed or anonymized by our Municipality within the framework of the KVK Law.

5. Cookie Usage

Kadıköy Municipality may obtain some of the above-mentioned personal data by using a technical Cookie-Cookie (technical communication file). The technical communication files mentioned are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about a website. The technical communication file helps to obtain statistical information about how many people use the website, for what purpose, how many times a person visits the website and how long they stay, and to dynamically generate advertisements and content from specially designed user pages for users. The technical communication file is not designed to retrieve data or any other personal data from the main memory or your e-mail. Most of the browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.

6. Children's Rights

The target audience of the application service offered on the www.kadikoy.bel.tr website and the Digital Kadıköy mobile application does not include users under the age of 18. The Institution does not knowingly solicit or collect personal information from or about children through websites, except as required by the laws to which it is subject. In the event that the child has given personal information by the user, you can request the deletion of the said information from the records by filling out the Related Person Application Form from the institution.

7. Protection, Security and Control of Your Personal Data

Within the scope of the relevant legislation, the Institution takes the necessary technical and administrative measures to ensure the appropriate level of security as a data controller, in order to prevent the legal processing of personal data and illegal access to the data, and to ensure the preservation of personal data. In this context, it is ensured that the business processes and activities of our Municipality are carried out in accordance with the municipal policies and rules prepared for the protection of personal data. Studies are carried out to raise awareness among the employees about the personal data protection legislation and the municipal policies and rules prepared in this direction, and the necessary declarations and commitments are taken from the employees and individuals and institutions that process data on behalf of our municipality, and the violation of these statements and commitments is subject to certain sanctions. Necessary information security measures are implemented to prevent unauthorized access to personal data, and the adequacy of the measures taken is subject to regular checks to continuously improve the existing data security system.

8. Personal Rights

The rights of real persons whose personal data are processed pursuant to Article 11 of the KVKK are as follows;
  • Learning whether personal data is processed,
  • Request information about personal data if it has been processed,
  • Learning the purpose of processing personal data and whether they are used in accordance with its purpose,
  • Knowing the third parties to whom personal data is transferred at home or abroad,
  • Requesting the correction of personal data in case of incomplete or incorrect processing and requesting notification of the transaction made within this scope to the third parties to whom the personal data has been transferred,
  • Demanding the deletion or destruction of personal data in the event that the reasons requiring its processing cease to exist, despite the fact that it has been processed in accordance with the provisions of the KVKK and other relevant laws, and requesting that the process carried out within this scope be notified to the third parties to whom the personal data has been transferred,
  • Objecting to the emergence of a result against the person by analyzing the processed data exclusively through automated systems,
  • Demanding the removal of the damage in case of loss due to unlawful processing of personal data.

You can submit your applications regarding your rights listed above by using the Related Application Form available at www.kadikoy.bel.tr. The Institution will conclude the request free of charge as soon as possible and within thirty (30) days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost, the fee determined by the Personal Data Protection Board will be charged by us.

Kadıköy Municipality can change the provisions of this Privacy Policy at any time by publishing it on www.kadikoy.bel.tr website and mobile applications. As a rule, the provisions of the Privacy Policy made by the Institution will be made by uploading them to the www.kadikoy.bel.tr website and mobile applications and will become valid as of this date.

9. Consent for Communication and Personal Data

Your personal data, which you have consented to be shared with Kadıköy Municipality by accepting this Privacy/Personal Data Protection Policy and Communication Permission, is determined by the purposes stated in this Privacy Policy (providing and presenting various advantages and providing personalized promotion, promotion, advertisement, service, survey). and all kinds of electronic communication for similar purposes by telephone, short message (SMS), e-mail and similar means and sending other communication messages, etc.); You consent to the collection, storage, processing, use and transfer to Kadıköy Municipality and third parties whose details are stated above, and you accept the Terms of Use.